When having a disagreement with someone, you should remain perfectly calm.
The other person may become angry, but you should not.
Remaining calm does a few things.
To any bystanders, you appear to be the reasonable one.
Appearing calm makes people perceive that you are credible, which causes them to instinctively side with you.
More importantly, it causes the person you have a disagreement with to perceive you as credible, and makes them more willing to listen to what you have to say.
Remaining calm while the other person is exploding in rage isn’t a skill most people are born with.
Learn the skill.
